The Social Health Authority (SHA) About us The Social Health Authority (SHA) is a State Corporation established under the Social Health Insuranc
The Social Health Authority (SHA)
About us
The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund in collaboration with stakeholders.
To enhance institutional capacity and deliver on its mandate, SHA Board seeks to recruit visionary, result-driven, and experienced professional for the following positions;
1. OFFICE ASSISTANT III
Job Term:Permanent and Pensionable
Position Level:SHA 12
Number of positions:1
Deadline: 18 November, 2025
Qualifications, Skills and Experience Required:
For appointment to this grade, a candidate must have: –
Kenya Certificate of Secondary Education (KCSE) means Grade D plain or its equivalent qualification; and
Proficiency in Computer Application.
Responsibilities:
This is the entry grade for this cadre. An officer at this level will work under the supervision of a senior officer.
Key Responsibilities:
- Collecting, dispatching mail and running office errands;
- Distribution of correspondences within the Authority;
- Opening the office and ensuring general cleanliness;
- Scanning, photocopying and binding of documents;
- Retrieval of documents as shall be required and guided;
- Preparing and serving tea;
- Availing drinking water in the meeting rooms and common areas;
- Arranging meeting venues/boardrooms; and
- Filing documents.
2. DRIVER III
Minimum Qualifications:Secondary/O Level /A Level
Job Term:Permanent and Pensionable
Position Level:SHA 11
Number of positions:1
Deadline: Nov. 18, 2025, 6 p.m.
Qualifications, Skills and Experience Required:
For appointment to this grade, a candidate must have:
- Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification;
- Valid driving license free from any current endorsement(s) for the class(es) of vehicle(s);
- Passed Suitability Test for Drivers;
- Valid Certificate of Good Conduct;
- First-Aid Certificate Course lasting not less than one (1) week from St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution; and
- At least two (2) years of proven driving experience; and
- Proficiency in Computer Application.
Responsibilities:
- Driving vehicle(s) as authorized;
- Carrying out periodic checks on the assigned vehicle to determine maintenance needs and reporting accordingly and on time;
- Keeping up-to-date vehicle mileage log and maintaining work tickets for vehicles assigned;
- Ensuring security and safety for the vehicle on and off the road;
- Ensuring the safety of the passengers and/or goods therein;
- Inspecting assigned vehicles and keeping up-to-date insurance documents;
- Ensuring the assigned vehicle(s) has the necessary tools (toolbox, spotlight, umbrella, fire extinguisher, and an equipped first aid kit);
- Ensuring that the vehicle is taken for service when due;
- Adhering to the Traffic Act, and the Authority’s policies and procedures on fleet management;
- Ensuring that the assigned vehicle(s) is always fuelled in line with the policies and procedures on fleet management;
- Reporting any incident that involves injury, or damage to any passenger, pedestrian or third-party property immediately, in line with established policies and procedures; and
- Ensuring cleanliness of the assigned vehicle at all times when in use or otherwise and that the vehicle is in good condition before use.
3. OFFICE ASSISTANT II
Minimum Qualifications:Secondary/O Level /A Level
Job Term:Permanent and Pensionable
Position Level:SHA 11
Number of positions:1
Deadline: Nov. 18, 2025, 6 p.m.
Qualifications, Skills and Experience Required:
For appointment to the grade of Office Assistant II (SHA Grade 11), a candidate must meet the following minimum qualifications:
- A cumulative service period of three (3) years’ work experience at the level of Office Assistant III or its comparable position.
- Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification.
- Proficiency in Computer Application.
- Demonstrated merit and ability as reflected in work performance and results.
Responsibilities:
The Office Assistant II, SHA Grade 11, is responsible for providing essential general office services, including messenger duties, cleaning services, and basic logistical support to ensure a clean, orderly, and functional work environment. This position is categorized as a Promotional Grade for Office Assistants, and the grade forms a common establishment with Office Assistant III (SHA Grade 12) for career progression purposes.
Key Responsibilities
Duties and responsibilities at this level will entail the following:
- Collecting, dispatching mail and running office errands.
- Distribution of correspondences within the Authority.
- Retrieval of documents as shall be required and guided.
- Filing documents.
- Scanning, photocopying and binding of documents.
- Opening the office and ensuring general cleanliness.
- Preparing and serving tea.
- Availing drinking water in the meeting rooms and common areas.
- Arranging meeting venues/boardrooms.
- Monitoring and replenishing office supplies (e.g., printing papers, etc.).
4. DRIVER II |
Minimum Qualifications:Secondary/O Level /A Level
Job Term:Permanent and Pensionable
Position Level:SHA 10
Number of positions:53
Deadline: Nov. 18, 2025, 6 p.m.
Qualifications, Skills and Experience Required:
For appointment to the grade of Driver II (SHA Grade 10), an officer must meet the following minimum qualifications:
- Cumulative service period of three (3) years of work experience at the grade of Driver III or in a comparable position.
- Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification.
- A valid BCE driving license free from any current endorsement(s).
- Passed Occupational Trade Test III for Drivers.
- Defensive Driving Certificate from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognized Institution.
- Refresher Course for drivers lasting not less than one (1) week at the Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution.
- First-Aid Certificate Course lasting not less than one (1) week from St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT)or any other recognized Institution.
- Valid Certificate of Good Conduct.
- Proficiency in Computer Application.
- Demonstrated merit and ability as reflected in work performance and results.
Responsibilities:
The Driver II is responsible for the safe and smooth mobility of Authority employees and resources, ensuring that assigned vehicles are maintained in optimal working condition, and adhering strictly to established traffic laws and Authority fleet management policies.
Key Responsibilities
- Duties and responsibilities at this level entail performing the following functions:
- Driving vehicle(s) as authorized.
- Ensuring the safety of the passengers and/or goods therein.
- Ensuring security and safety for the vehicle on and off the road.
- Adhering to the Traffic Act, and the Authority’s policies and procedures on fleet management.
- Reporting any incident that involves injury, or damage to any passenger, pedestrian, or third-party property immediately, in line with established policies and procedures.
- Carrying out periodic checks on the assigned vehicle to determine maintenance needs and reporting accordingly and on time.
- Keeping up-to-date vehicle mileage log and maintaining work tickets for vehicles assigned.
- Ensuring cleanliness of the assigned vehicle at all times when in use or otherwise and that the vehicle is in good condition before use.
- Ensuring the assigned vehicle(s) is always fuelled in line with the policies and procedures on fleet management.
- Ensuring that the vehicle is taken for service when due.
- Inspecting assigned vehicles and keeping up-to-date insurance documents.
- Ensuring the assigned vehicle(s) has the necessary tools (toolbox, spotlight, umbrella, fire extinguisher, and an equipped first aid kit).
5. HUMAN RESOURCE MANAGEMENT ASSISTANT III |
Minimum Qualifications:Diploma
Job Term:Permanent and Pensionable
Position Level:SHA 10
Number of positions:1
Deadline: Nov. 18, 2025, 6 p.m.
Qualifications, Skills and Experience Required:
For appointment to the grade of Human Resource Management Assistant III (SHA Grade 10), a candidate must meet the following minimum qualifications for the entry/training grade for this cadre:
- Diploma in Human Resource Management and Development or equivalent qualification from a recognized institution.
- Proficiency in computer applications.
Responsibilities:
This position serves as the entry and training grade for the Human Resource Management Assistant cadre (for Diploma Holders). The officer works under the guidance and supervision of a senior officer to execute foundational Human Resource Management and Development (HRM&D) functions, supporting key processes such as recruitment, training, welfare, and data management within the Authority.
Key Responsibilities
Duties and responsibilities at this level will entail performing and assisting in the following HRM&D functions:
- Assisting in processing cases for the Human Resource Advisory Committee (HRAC) and assisting in the implementation of decisions made by the committee.
- Assisting in processing salaries, allowances, benefits, and final dues.
- Assisting in drafting memos, letters, and reports.
- Facilitating the issuance of staff ID’s.
- Assisting in preparing and submitting statutory returns.
- Assisting in reviewing job descriptions and preparing job advertisements.
- Assisting in coordinating the recruitment process.
- Assisting in collating information related to recruitment and selection, appointments, and staff complement control.
- Assisting in organizing Staff induction and onboarding programs.
- Assisting in undertaking training needs analysis, projections, and developing training programmes.
- Assisting in administering performance appraisal, collating performance related data, analyzing and preparing related reports.
- Updating the HR information systems data.
- Assisting in collating data related to HIV/Aids Prevention, gender, disability mainstreaming, Alcohol, Drug and Substance Abuse, and Occupational, Safety and Health Act (OSHA).
5. OFFICE ASSISTANT I |
Minimum Qualifications:Secondary/O Level /A Level
Job Term:Permanent and Pensionable
Position Level:SHA 10
Number of positions:1
Deadline: Nov. 18, 2025, 6 p.m.
Qualifications, Skills and Experience Required:
For appointment to this grade, a candidate must have: –
- Cumulative service period of three (3) years’ work experience, at the level of Office Assistant II or its comparable position;
- Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification;
- Proficiency in Computer Application; and
- Demonstrated merit and ability as reflected in work performance and results.
Responsibilities:
- Collecting, dispatching mail and running office errands;
- Distribution of correspondences within the Authority;
- Opening the office and ensuring general cleanliness;
- Scanning, photocopying and binding of documents;
- Monitoring and replenishing office supplies i.e., printing papers, etc;
- Retrieval of documents as shall be required and guided;
- Preparing and serving tea;
- Availing drinking water in the meeting rooms and common areas;
- Arranging meeting venues/boardrooms; and
- Filing documents.
6. DRIVER I |
Minimum Qualifications:Secondary/O Level /A Level
Job Term:Permanent and Pensionable
Position Level:SHA 10
Number of positions:1
Deadline: Nov. 18, 2025, 6 p.m.
Qualifications, Skills and Experience Required:
For appointment to this grade, an officer must have: –
- Cumulative service period of six (6) years’ work experience, three (3) of which should have been at the grade of Driver I or in a comparable position;
- A valid BCE driving license without any current endorsement(s);
- Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification;
- Occupational Trade Test II for Drivers;
- First-Aid Certificate Course lasting not less than one (I) week from St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution;
- Defensive Driving Certificate from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognized Institution;
- Refresher Course for drivers lasting not less than one (1) week at the Kenya Institute of Highway and Building Technology (KIHBT)or any other recognized Institution;
- Valid Certificate of Good Conduct;
- Proficiency in Computer Application; and
- Shown merit and ability as reflected in work performance and results.
Responsibilities:
- Ensuring a high level of integrity and confidentiality;
- Carrying out periodic checks on the assigned vehicle to determine maintenance needs and reporting accordingly and on time;
- Keeping up-to-date vehicle mileage log and maintaining work tickets for vehicles assigned;
- Ensuring security and safety for the vehicle on and off the road;
- Ensuring the safety of the passengers, other road users, and the assigned vehicle;
- Inspecting assigned vehicles and keeping up-to-date insurance documents;
- Ensuring the assigned vehicle(s) has the necessary tools (toolbox, spotlight, umbrella, fire extinguisher, and an equipped first aid kit);
- Ensuring that the vehicle is taken for service when due;
- Adhering to the Traffic Act, and the Authority’s policies and procedures on fleet management;
- Ensuring that the assigned vehicle(s) is always fuelled in line with the policies and procedures on fleet management;
- Reporting any incident that involves injury, or damage to any passenger, pedestrian or third-party property immediately, in line with established policies and procedures; and
- Ensuring cleanliness of the assigned vehicle at all times when in use or otherwise and that the vehicle is in good condition before use.
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