Avenue Healthcare About us Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 16
Avenue Healthcare
About us
Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 16 medical centres across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.
1. Accounts Payable Officer
Location: Head Office – Orbit Place
Type: Contract
Deadline: 28, Nov 2025
Department: Finance & Accounts
Job Description
INTERNAL JOB ADVERT
Job Objective/Purpose
Timely, accurate reconciliation and payments of accounts payables.
- Posting of supplier’s invoices in financial system.
- Ensure supplier invoices are fully supported (3 way marching of documents) ie. LPOs, GRNs, delivery notes, ETRs, job cards and fully authorized for payment.
- Reconcile and analyze supplier statements, obtain sign offs of outstanding amounts per month and provide information for accruals.
- Make payments and send remittance advice to suppliers and doctors as per payments terms.
- Maintain supplier’s relations and resolve any disputes that may arise on a timely basis.
- Advise the Accounts Payable Manager of outstanding issues with payments and suggest ways to resolve them.
- Filing of all documents related to accounts payables eg. invoices and payments
- Retrieving and providing audit information.
- Assist in coming up with audit and statutory schedules.
- Any other duties assigned by your supervisor.
Person Specification
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
- CPA Part II.
- 2 years’ working experience.
- Attention to detail.
- Critical thinking, analytical and problem-solving skills.
- Excellent interpersonal skills and a team player.
2. Resident Surgeon
Location: Thika Hospital Contract
Deadline: 30, Nov 2025
Job Description
Type: PERMANENT
Location: THIKA
Department: MEDICAL SERVICES
Reports to: CLINICAL OPERATIONS MANAGER
Job Objective/ Purpose:
Provide professional and compassionate medical treatment, care and services by providing quality General Surgery Services in line with Avenue Healthcare’s policies, procedures and standards, and medical standards and practices.
Key Responsibilities:
- Work with the Clinical team to navigate patients through the treatment journey, providing appropriate consultation, Conducting General Surgery outpatient clinics by attending to both walk-in and referred patients within hospital SOPs and best practices.
- Attend to all patients who require General Surgery services in theater within hospital SOPs, national and internationally guidelines.
- Provide clarity of investigations to be carried out, interpretation of the results, and ensure accurate, and clear documentation of patient history, physical examination, investigations, and management.
- Facilitate patient admissions, necessary consents, updates of treatment options and progress to the patient and the next of kin, and discharges.
- Actively participate in clinical quality initiatives including, morbidity and mortality meetings, maintaining and enforcing infection control standards, ensuring patients safety following the IPSGs, Incident reporting, RCAs and QIPs.
- Ensure proper and effective drug administration and management as per policy and procedures.
- Ensure the Unit is financially viable, and demonstrate growth by managing costs, ensuring proper preauthorization, timely and accurate billing of drugs and services, and monitoring patient limits.
- Champion evidence based practice and continuous development by attending and Facilitating CMEs to colleagues to build capacity to provide care.
- Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
- Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, reporting, equipment and supplies, etc.
- Adhere to Government and respective professional standards of care and treatment of patients as guided by the KMPDC.
Person Specification
- Specialist recognition in General Surgery
- Masters in General Surgery and Bachelors degree in Medicine (MBChB) from recognized Institutions·
- Certificate of Registration and Valid practicing license from the KMPDC
- 2+ years’ work experience as a General Surgeon.
- Customer focus and results oriented
- Strong interpersonal skills, team playing abilities, and communication skills.
- Highly responsive, ethical and responsible
3. Medical Officer
Location: Kisumu Hospital
Type: Permanent
Deadline: 30, Nov 2025
Job Description
- Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.
Key Responsibilities
- Accurate and clear documentation of patient history, physical examination, investigations, and management.
- Initiate and maintain proper management and treatment of patients
- Appropriate and early consultation and referral of patients to specialists.
- Daily updates of the patients progress to the patient and the next of kin.
- Facilitates patient admissions, necessary consents and discharges.
- Undertake clinical procedures per training.
- Conducting CMEs and research.
- Participate in morbidity and mortality meetings as required.
- Participation in incident reporting, root cause analysis and Quality Improvement Plan
- To champion evidence based practice and continuous skill improvement
- Rotation in various departments as and when required
- Review of medical reports and provision of patient updates to insurance companies when required
- Participation in daily/weekly/monthly department meetings as required.
- Conduct timely ward rounds and patient reviews when required.
- Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the OPD/Hospital Manager.
- Maintain a positive work attitude and foster teamwork.
- Maintain patient privacy and confidentiality at all times.
- Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth.
- Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
- Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
Person Specification
- Bachelor of Medicine and Bachelor of Surgery
- A valid Kenya Medical Practitioners’ and Dentists Council Licence (KMPDC)
- Updated BLS, ACLS/ATLS certificate
- 3 years’ experience
- Strong interpersonal and communication skills
- Attention to detail
- Result Oriented
4. NICU NURSE
Job Description
Job Details
Position: NICU Nurse (1)
Position Type: Permanent
Location: Kisumu Hospital
Department: Nursing
Reports to: Unit Manager
Job Objective/Purpose
- Adhere to Avenue Healthcare’s defined policies, protocols, procedures, and standards.
Key Responsibilities
- Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to Bio-Medical Technician/Unit Manager.
- Ensure the unit is financially viable and demonstrate growth through;
- Offering quality care to patients and ensuring good working relationship with our stakeholders
- Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services. Ensure an invoice rejection rate of < 3% by ensuring that proper pre-authorizations and documentation have been done.
- Ensure that Avenue corporate governance policies are adhered to.
- Prevent, detect and report any fraud or criminal activity
- Liaise with the Nurse in charge to fully implement internal audit recommendations and attain satisfactory ratings in subsequent audits.
- Read, understand and be conversant with all systems, policies and procedures as outlined in the Hospital Manual especially policies pertaining to provision of medical services i.e. Admission & discharge procedures, nurses’ reports, ward equipment and supplies, emergency protocols etc.
- Record all sentinel incidents/events and report within 24 hours using the provided tools
- Maintain and enforce infection control standards per the hospital manual and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
- Supervise patient attendants as per their job description
- Active participation in ward rounds and receive handover reports from the outgoing nurse on shift
- Appraise the next of kin on patient’s goals of care
- Ensure recording and safe keeping of patient’s valuables
- Proper documentation of patient notes and review; consulting with fellow clinicians, consultants when need be.
- Ensure that all diagnostic requests (lab and radiology) have patient’s clinical information.
- Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls)
- Educate patients and family on issues relevant to their health
- Prioritization of patient needs in a documented nursing care plan.
- Organize emergency trolley for easy use during resuscitation, drugs and supplies are well stocked, damaged equipment is removed and reported promptly A checklist should be kept and updated on the 1st and 16th of every month, and as needed.
- Update doctors/consultants on patient’s progress and any critical values as soon as they are available
- Perform all invasive nursing procedures under aseptic technique
- Enter unit specific data daily and promptly
- Ensure all the relevant consultants have explained procedures and have obtained consent
- Complete official checklists for all patients prior to procedures (theatre, radiology, renal)
- Ensure patient privacy and confidentiality is maintained at all times, as per policy.
- Drug administration.
- Adhere to the 10 rights of drug administration (right patient, medication, dosage, route, time, documentation, client education, assessment, evaluation and client refusal of treatment)
- Submit all new drug orders to pharmacy promptly and STAT doses given within 30 minutes
- Keep D.D.A. drugs safe and drug register properly per unit requirements
- Refund all unused drugs immediately
- Ensure all verbal prescriptions should be signed within 24 hours by the respective doctor per the hospital policy.
- professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
- Client satisfaction (patient, consultants and others)- ensure client satisfaction through optimal quality of care, effective communication, timely feedback and escalation of unresolved issues to the Unit Manager and demonstrate follow-up and improvement.
- Any other duty as assigned by your immediate supervisor in line with the job description
Person Specification
- Diploma/ Bachelor of Science in Nursing
- Higher Diploma in Neonatal / Pediatric Critical Care Nursing (NICU/PICU) is a must have
- A valid nursing council of Kenya license
- Up to date BLS, ACLS/ATLS certificate
- Minimum 2 years’ experience as a NICU/PICU Nurse
- Excellent interpersonal and communication skills as well as attention to detail, results oriented and reliable
5. Training Co-Ordinator
Location: Kisumu Hospital
Type: Permanent
Deadline: 30, Nov 2025
Job Description
Job Objective/Purpose:
The Training Coordinator will be responsible for planning, implementing, and evaluating all training programs across the hospital for clinical and non-clinical staff. S/he will play a pivotal role in developing and tracking staff competencies to ensure alignment with the Group’s competency framework and organizational goals.
Key Responsibilities
I. Training Needs Assessment and Planning
- Conduct training needs assessments in liaison with HODs and Senior HRBPs to identify learning priorities.
- Collate all training gaps identified through the performance management process, strategic company objectives and accreditation requirements in liaison with Senior HRBPs and HODs
- In liaison with the Head of Training & Other Training Coordinators, develop and maintain an annual training calendar that integrates clinical, non-clinical, and leadership development programs.
II. Training Program Development, Standardization and Execution
- In liaison with the Head of Training, other Training Coordinators and Subject Matter Experts (SMEs), design standardized training material for all cadres of staff as well as post training assessment content.
- Organize and coordinate CMEs, CNEs, and other professional development programs.
- Organize and coordinate mandatory certifications for clinical staff, including BLS, ACLS, and other critical risk management and emergency preparedness training.
- Work with SMEs and other presenters to deliver high-quality training sessions.
- Ensure compliance with professional standards and accreditation requirements in all training programs.
III. Competency Development and Tracking
- Align the Hospital training initiatives with the Avenue Group’s competency framework, ensuring staff acquire and maintain required competencies.
- Collaborate with Senior HRBPs and HODs to ensure competencies align with role requirements and organizational standards.
- Liaise with the Head of Training to develop tools and systems for tracking competency acquisition and addressing gaps.
IV. Internship Program Coordination
- Build relationships with academic institutions, training providers, and professional organizations to support training and development initiatives.
- Develop and oversee structured internship and placement programs for nurses, doctors, and other healthcare professionals.
- Ensure interns are provided with appropriate supervision, mentorship, and performance feedback.
- Monitor and document intern progress, ensuring alignment with their academic and professional objectives.
5. Training Program Evaluation and Reporting
- Regularly assess the effectiveness of training programs using feedback, surveys, and performance data.
- Prepare detailed reports on training outcomes, challenges, and recommendations for improvement.
- Ensure monthly updating of all trainings held for staff in their respective facilities are lodged on the HRMIS, MLH, Training Files etc
- Maintain accurate and up-to-date records of training sessions and certifications for audit purposes.
- Submit training returns as required.
6.Budgeting and Resource Management
- Develop and manage the training budget in collaboration with HR and finance teams.
- Ensure optimal utilization of training resources and facilities.
7. Any other duty as assigned by your immediate supervisor in line with the job description.
Person Specification
- Bachelor’s degree in nursing, Clinical Medicine, Clinical Education, or any other related field.
- Certified Clinical Instructor.
- At least 3 years of experience in training coordination, with a focus on healthcare settings.
- Expertise in competency-based training and development.
- Proven expertise in facilitating BLS, ACLS, and emergency preparedness training, and Experience managing
internship programs or academic partnerships is an added advantage
6. Business Process & Cyber Security Officer
Location:Head Office – Orbit Place
Type: Permanent
Deadline: 03, Dec 2025
Job Description
Job Objective/Purpose
The Business Process & Cyber Security Officer plays a crucial role in driving the effective adoption and optimization of technological business applications and processes, under the strategic guidance of the IT Manager. This position blends process improvement with a focus on ensuring secure and efficient digital operations. Responsibilities include analyzing workflows, designing enhanced processes, conducting user training, and implementing cybersecurity best practices to safeguard organizational data and systems.
Key Responsibilities
I. Business Process Analysis and Optimization:
- Conduct thorough analysis of existing business processes and workflows to identify inefficiencies, bottlenecks, and opportunities for automation and improvement.
- Utilize process mapping, data analysis, and other relevant methodologies to assess current state and propose future state process designs.
- Assist in the design and implementation of user-centric process improvements, focusing on enhanced User Experience (UX).
II. Cyber Security Integration and Compliance:
- Integrate cybersecurity considerations into business process design and implementation, ensuring data integrity and confidentiality.
- Assist in implementing and monitoring security controls for business applications and processes.
- Support the department in ensuring compliance with relevant data protection regulations and cybersecurity frameworks.
- Conduct security risk assessments related to new and existing business applications and processes.
III. Data Analysis and Performance Measurement:
- Collect, analyze, and interpret data to measure process performance and identify trends related to new business applications and processes.
- Develop and track Key Performance Indicators (KPIs) to evaluate the effectiveness of process improvements and cybersecurity measures.
- Generate reports and dashboards to visualize process performance and security metrics.
iv. Change Management, User Training, and Support:
- Develop and execute change management plans to facilitate the smooth adoption of new applications and optimized workflows, with a focus on security awareness.
- Provide comprehensive training and ongoing support to employees, ensuring they understand and effectively utilize new systems and processes, including security best practices.
- Create user documentation and training materials, incorporating security guidelines.
- Provide hand-holding support to users during and after application deployment.
Collaboration and Project Support:
- Collaborate with cross-functional teams, including IT, operations, and compliance, to implement process improvements and security initiatives.
- Assist in the IT department, ensuring alignment with organizational goals and security standards.
- Provide support to the IT Manager on assigned tasks and projects.
Continuous Improvement and Emerging Trends:
- Stay abreast of emerging trends in business process optimization, cybersecurity, and digital transformation.
- Recommend and implement best practices to enhance efficiency, security, and user experience.
- Participate in professional development activities to maintain and enhance technical and analytical skills.
Ad-Hoc Responsibilities:
- Perform any other duties assigned by the IT Manager, aligning with the job description and organizational needs.
Person Specification
- Bachelor’s degree in business information technology, or related field.
- At least 1-2 years with experience in end point management.
- Proficiency in User Experience Design is advantageous.
- Proficiency in Data analytics and Business Intelligence tools (Power BI) is advantageous.
- Proficiency in process mapping and modelling techniques, familiarity with BPMN (Business Process Model and Notation) is advantageous.
COMMENTS