CFAO Mobility Kenya Limited About us CFAO Mobility Kenya Limited is your preferred partner for mobility solutions operating Kenya’s widest netwo
CFAO Mobility Kenya Limited
About us
CFAO Mobility Kenya Limited is your preferred partner for mobility solutions operating Kenya’s widest network of dealerships and specializing in a broad range of motor related products and services.
From the sale of new and used cars and trucks, through to vehicle service, parts and accessories, we strive to provide the industry with the highest level of customer care and quality mobility solutions
1. Credit Controller (Corporate division)
We are looking to fill the position of Credit Controller (Corporate Division). The role reports to the Assistant Manager – Credit Control and will be based in Nairobi.
Job Purpose
The Credit Controller (Corporate Division) is directly responsible for:
- The provision of support to sales department i.e (Toyota/Yamaha/Hino/ Suzuki/Equipment/Multibrand/Tyre department/Automark/Autofast & Winpart); and aftersales offered by CFAO in all the branches by implementing credit process with full documentation in line with credit guidelines issued from time to time.
- Facilitates prompt debt collection while enhancing business relations with customers through visits.
Main Responsibilities of the Job
Operational Responsibilities:
- Setting of monthly targets for all due debt and reviewing with operation to ensure full achievement of planned collection
- Follow up with customers for collection of due debt and managing overdue debt position
- Ensure receipts are properly matched to invoices as per the customer remittance and conducting customer statement reconciliation on monthly basis.
- Print and dispatch customer invoices and statements to facilitate timely payment from customers.
- Carry out Bi-annual debtors balance confirmation to ensure debts captured in the CFAO MOBILITY KENYA LTD books are accurate.
- Monthly computation of bad debts provision and posting to the ledger as per CFAO guidelines.
- Recommend for Extension of credit limit /credit period for customers who have exceeded the approved credit limit/ overdue days.
- Propose and recommend for quarterly bad debt write off
- Prepare the monthly debtors audit schedules for review by management.
- Follow up of Withholding tax to ensure full payment by the customer.
- Resolving of customer queries related to credit matters within 24Hrs to ensure timely payment.
- Customer visits and enforcing a documented payment promise/plan while enhancing customer relationship.
- Daily coordination with branches to support them with after sales debtor’s management.
- Coordinate monthly meetings with operations team to follow on outstanding amounts
- Manage dealer accounts for collection as per credit terms and charging interest on overdue invoices as per terms of engagement.
- Follow up on the bank guarantees to ensure that they renewed before expiry.
- Quarterly analysis credit balances for the assigned accounts and recommend for credit write backs in line with the CFAO MOBILITY KENYA LTD guidelines.
- Any other responsibility that may be allocated from time to time.
Knowledge, Skills & Experience
Minimum level of academic and professional qualification required to perform effectively in the role
- Degree in a Business related filed from a recognised institution
- Minimum 3 years’ of relevant work experience in a reputable organization
- MS Excel for reporting and credit management
- Excellent analytical and problem-solving skills
2. CPD Warehouse Supervisor
We are looking to fill the position of the CPD Warehouse Supervisor – Distributor Parts. The role reports to the CPD Warehouse Manager and will be based in Nairobi – Central Parts Depot.
Job Purpose
The CPD Warehouse Supervisor is directly responsible for:
- Provision of prompt and efficient supply of Parts to the outlets in order to satisfy both internal and external customers, to ensure the achievement of targets.
Main Responsibilities of the Job
Managerial/Supervisory
- Coordinate general warehouse activities to ensure efficiency and effectiveness in warehouse operations;
- Monitor the performance of the direct reports to ensure high motivation and performance.
Operational Responsibilities
- Supervise picking, packing and dispatch of consignments to ensure lead times are met;
- Carry out daily safety patrols to ensure full compliance with the CMK safety guidelines, and to recommend corrective actions for any deviations identified
- Request for replenishment of various materials for packaging to ensure minimal stock outs;
- Approve gate passes to courier companies collecting parts from Central Parts Depot to facilitate timely delivery of parts to customers, and to ensure only authorized courier companies conduct the deliveries;
- Ensure the dispatch section and the whole warehouse is neatly arranged.
- Ensure parts are not double binned and that there is no similar part in different bins.
- Change bin locations in compliance with the CMK warehouse management guidelines;
- Ensure parts dispatched are of the right quantities, in good condition, well packed and labelled.
- Monitor ageing of stock transfer orders in SAP in order to take timely corrective action;
- Supervise receiving operations;
- Confirm warehouse denials and communicate to the requesting outlets to ensure timely steps are taken to address the denials;
- Fill, submit and follow up on claims to transporters for damaged or lost parts in transit.
- Supervise offloading of consignments delivered by the clearing agent from the trucks to ensure the consignments are stored safely in line with the CMK guidelines;
- Resolve customer complaints in a timely manner to ensure high customer retention and satisfaction.
- Participate in mid and end year stocktake to identify variances, conduct investigations on variances, and implement solutions to address the variances;
- Monitor warehouse storage Kaizen activities to support continuous improvement;
- Prepare accurate monthly reports on stocks to assist management in decision making on areas of improvement.
- Any other duty assigned by your supervisor.
Knowledge, Skills & Experience
Minimum level of academic and professional qualification required to perform effectively in the role
- Bachelor’s Degree in Supply chain
- Engineering or other relevant field from a recognized institution; or equivalent qualification
- Minimum 5 years’ experience in warehouse operations within a model in a reputable organization.
- MS Excel for reporting and stock management
- Excellent analytical and problem-solving skills.
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