Avenue Healthcare About Avenue Healthcare Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals
Avenue Healthcare
About Avenue Healthcare
Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 16 Medical Centres across Kenya, and a Home-care business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.
Position: Training Co-Ordinator
Position Type: Permanent
Location: Parklands Hospital
Department: Human Resources
Reports To: Snr. HR Business Partner
Job Objective/Purpose:
The Training Coordinator will be responsible for planning, implementing, and evaluating all training programs across the hospital for clinical and non-clinical staff. S/he will play a pivotal role in developing and tracking staff competencies to ensure alignment with the Group’s competency framework and organizational goals.
Key Responsibilities
1. Training Needs Assessment and Planning
- Conduct training needs assessments in liaison with HODs and Senior HRBPs to identify learning priorities.
- Collate all training gaps identified through the performance management process, strategic company objectives and accreditation requirements in liaison with Senior HRBPs and HODs
- In liaison with the Head of Training & Other Training Coordinators, develop and maintain an annual training calendar that integrates clinical, non-clinical, and leadership development programs.
2. Training Program Development, Standardization and Execution
- In liaison with the Head of Training, other Training Coordinators and Subject Matter Experts (SMEs), design standardized training material for all cadres of staff as well as post training assessment content.
- Organize and coordinate CMEs, CNEs, and other professional development programs.
- Organize and coordinate mandatory certifications for clinical staff, including BLS, ACLS, and other critical risk management and emergency preparedness training.
- Work with SMEs and other presenters to deliver high-quality training sessions.
- Ensure compliance with professional standards and accreditation requirements in all training programs.
3.Competency Development and Tracking
- Align the Hospital training initiatives with the Avenue Group’s competency framework, ensuring staff acquire and maintain required competencies.
- Collaborate with Senior HRBPs and HODs to ensure competencies align with role requirements and organizational standards.
- Liaise with the Head of Training to develop tools and systems for tracking competency acquisition and addressing gaps.
4. Internship Program Coordination
- Build relationships with academic institutions, training providers, and professional organizations to support training and development initiatives.
- Develop and oversee structured internship and placement programs for nurses, doctors, and other healthcare professionals.
- Ensure interns are provided with appropriate supervision, mentorship, and performance feedback.
- Monitor and document intern progress, ensuring alignment with their academic and professional objectives.
5. Training Program Evaluation and Reporting
- Regularly assess the effectiveness of training programs using feedback, surveys, and performance data.
- Prepare detailed reports on training outcomes, challenges, and recommendations for improvement.
- Ensure monthly updating of all trainings held for staff in their respective facilities are lodged on the HRMIS, MLH, Training Files etc
- Maintain accurate and up-to-date records of training sessions and certifications for audit purposes.
- Submit training returns as required.
6.Budgeting and Resource Management
- Develop and manage the training budget in collaboration with HR and finance teams.
- Ensure optimal utilization of training resources and facilities.
7. Any other duty as assigned by your immediate supervisor in line with the job description.
Person Specification
- Bachelor’s degree in nursing, Clinical Medicine, Clinical Education, or any other related field.
- At least 3 years of experience in training coordination, with a focus on healthcare settings.
- Expertise in competency-based training and development.
- Proven expertise in facilitating BLS, ACLS, and emergency preparedness training, and Experience managing
internship programs or academic partnerships is an added advantage
Deadline: 20th March, 2026
POSITION: Executive Housekeeper
POSITION TYPE: Permanent
LOCATION: Parklands Hospital
DEPARTMENT: Support Services
REPORTS TO: Hospital Operations Manager
Job Objective/Purpose
Lead the Housekeeping Department by developing and implementing departmental objectives in line with the Avenue group’s company policies and procedures.
Key Responsibilities
- Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards, and satisfaction of clients’ needs
- Responsible for cleanliness, orderliness and appearance of the entire Hospital. Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for clients and guests.
- Inspect all areas and take corrective measures to meet Avenue’s Standards in terms of cleanliness, maintenance, and supply.
- Maintain an inventory of the furniture and movable equipment and other fixed assets in the patient holding areas, offices, and related premises and to ensure they are regularly checked.
- Inspect and approve all supply requisitions for the housekeeping department, and to maintain par stock, inventory control, and cost-control procedures for all materials.
- Select, train, develop, schedule, and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
- Manage cleaning supplies, linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hospital business needs.
- Ensure the provision of proper uniforms for all staff.
- Participate in all refurbish and renovation projects planning, execution, and final set up including snag lists
- Ensure that client facing areas, offices and guest facilities are made as per company standard.
- Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines
- Coordinate and oversee pest eradication activities.
- Plan & organize decoration for special functions and festive seasons.
- Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos, and other specific duties related to the job function.
- Plan, control and supervise Horticultural activities.
- Attending and resolving guest complaints.
- Daily inspection of public areas and employee’s locker rooms.
- Coordinating the preventive maintenance schedule of all non-clinical equipment and areas.
- Any other duty as may be assigned from time to time by your immediate supervisor in line with the needs of the business
Person Specification
- Higher diploma/ Bachelor’s degree in Hospitality or Hotel Management
- 3+ years’ experience in a housekeeping senior management position, in a 4 star or 5 Star Hotel setting
- Operational knowledge of housekeeping and laundry equipment and chemicals
- Strong interpersonal and communication skills
- Attention to detail
- Result Oriented
- Customer focus
Deadline: 20th March, 2026
POSITION: Chronic Care Lead Nurse
POSITION TYPE: Permanent
LOCATION: Parklands Hospital
DEPARTMENT: Nursing
REPORT TO: Chronic Care Program Coordinator
Job Objective/Purpose
The Chronic Care Lead Nurse performs care management for chronically ill patients with chronic diseases such as chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease, and/or congestive heart failure. The Chronic Care nurse works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic providers and community resources in a team approach to increase patients’ ability for self-management and shared decision- making.
Key Responsibilities
- Fulfill the Avenue health care mission to provide high quality care that exceeds our client expectation with the goal to deliver through courteous, respect and compassionate manner.
- Responsible for registry of chronic care management (CCM) to patients.
- Validates enrollment of CCM patients based on provider request
- Comply with documentation requirements of the Chronic Care Management program by carrying out the care plan with the patient, family/caregiver(s) and providers and recording in the EMR.
- Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed.
- Creates an ongoing process for patient and family/caregivers(s) to determine and request the level of care coordination support they desire.
- Facilitates patient access to appropriate medical and specialty providers.
- Coordinates transition of inpatient to outpatient care in an effort to decrease readmission rates
- Work closely with in-office providers to manage the day to day calls involving: symptom control, medication management, and provide patient and family education
- Educates patient and family/caregiver(s) about relevant community resources.
- Assist with the identification of “high-risk” patients (the chronically ill and those with special health care needs), and assist on the enrollment of these to the patient registry.
- Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider.
- Supports patient self-management of disease and behavior modification interventions.
- Provides patient health counseling, education and instruction.
- Any other duty assigned by your immediate supervisor in line with the job description.
Person Specification
- Graduate of an accredited nursing school as a Registered Nurse with a Diploma/Degree in Nursing, valid license with the Nursing Council of Kenya.
- Updated BLS, ACLS/ATLS certificate
- Minimum of 3 years’ work experience in a healthcare setting involving patients with complex chronic disease states preferred.
- Customer focus, empathetic and emotional intelligence
- Strong interpersonal and communication skills
- Organizational awareness and attention to detail
- Team work and result oriented
- Ethical and reliable
Deadline: 20th March, 2026
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